New Dealers and New Users for StarParts

Step 1. You will need a SID from DealerConnect. If you already have an ID go to step 2. If you need a SID contact your DealerConnect administrator who manages the SID accounts for your dealership.

Step 2. Download StarParts training here

Step 3. Fill out the StarParts completion form on our website (http://starparts.chrysler.com/completionform.htm) and then hit the submit button at the bottom of the page.

Step 4. If you are a new dealer, you will receive a e-mail (sent to the address on the completion form) confirming that you now have access to StarParts and setup instructions. If you are adding an SID, you will receive a StarParts access date when you submit the User ID Completion form.

Fact Sheet
PC Minimum Requirements
Processor Intel 1 GHz (or better)
Memory 512 MB ( or better)
Graphics Card 16 MB of Memory (or better)
Network Adapter 10/100 MB
DVD Drive 6X
Operating System Windows XP, Windows Vista, Windows 7
Hard Drive 20 GB (StarParts Lite requires 10 to 12 GB of free space)
PC Recommendations
Processor Intel 2 GHz (or better)
Memory 1 GB ( or better)
Graphics Card 32 MB of Memory (or better)
Network Adapter 10/100 MB
DVD Drive 6X
Operating System Windows XP,Windows 7
Hard Drive 40 GB (StarParts Lite requires 10 to 12 GB of free space)

Operating System
Windows Vista
Windows 7
Windows 8
StarParts doesn’t support Windows Server 2003, 2008, or 2012. StarParts is a PC based application and doesn’t support any type of terminal servers.

Internet Connection Specifications
StarParts requires minimum speed of 128K bandwidth for first 3 concurrent users plus 64kbps for each additional user . We recommend DSL, ADSL, T1, Frac T1 or Cable Modem. StarParts will not run on a dial-up phone modem. A Business Service Level Agreement with your ISP is imperative to obtaining a guaranteed support for your internet connection. Per dealer feedback and field testing: Satellite and Wireless connections have not proved to be as efficient.